When your customers are in direct contact with your company, you want to know they are consistently treated with courtesy and professionalism.
You expect them to get prompt, expert answers and to increase their loyalty to your brand. Hi-Tech Advertising will consistently perform to your expectations. With careful selection and training of staff you can rest assured that we understand your needs and will follow them to the “T”! Consistency is the key to success. We have your needs in mind as we design every aspect of our answering service capability. At Hi-Tech, every call counts and every detail matters. When you partner with us your calls are managed and handled with professionalism and care.
We take our responsibility very seriously. Your customers’ and patients’ incoming calls need to be answered promptly and professionally at any time. Our answering service knows how to carefully and skillfully handle business related calls and messages. When you choose Hi-Tech Advertising, we will exceed your expectations. Your calls will be promptly answered at any hour or day, whenever you need us. Our friendly and articulate live operators will take and place accurate messages for you and your staff.
All Hi-Tech Advertising live operators are thoroughly trained and screened. We do not outsource. All of our operators and employees are based in the US. Additionally, we have the latest state-of-the art equipment and an excellent customer service and IT department to provide you with further support whenever you need it. Our answering service facilities all have emergency backup systems in place. We can be up and running, especially when other services have lost power and telecommunications capability. We are available whenever you need us, during overflow peak periods, part-time, full-time, after hours, 24/7 or even 365-days a year.
Being just an answering service is not good enough for Hi-Tech Advertising. We work hard to satisfy your communications outsourcing requirements and to provide you with the services and price plan options that are best suited for your needs. We provide call reports and other documentation upon request. Live operators are carefully managed by a staff of supervisors so they can consistently provide you and your callers with the very best performance. Let us seamlessly cover all your calls. Thousands of businesses all across the USA have relied on us since 2007. We will treat your customers and patients as if they were our own and with the utmost care and respect. You can rely on our answering service to answer your important customers’ and patients’ valuable phone calls.